Last updated: June 11, 2026
This Privacy Policy explains how Volumix ("we," "us," or "our") collects, uses, and protects your personal information when you visit volumix.co (the "Site"), use the Volumix software, or purchase the Faderbox hardware.
Volumix is operated as a sole proprietorship based in Port Saint Lucie, Florida, United States. For any questions about this policy, contact us at [email protected].
By using the Site or any of our services, you agree to the collection and use of information in accordance with this policy.
We collect information in the following ways:
When you purchase the Faderbox, payment is processed by Stripe. We do not collect, store, or have access to your full payment card details. Stripe handles all payment processing. We receive only a confirmation of payment and the last 4 digits of your card for transaction reference.
Stripe's privacy policy is available at https://stripe.com/privacy.
We do not knowingly collect sensitive personal information such as government identification numbers, financial account numbers (other than via Stripe), health information, or biometric data.
We use the information we collect to:
We do not use your information for purposes beyond those listed without your consent.
If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar laws, our legal bases for processing your personal information are:
We share your information only with third-party service providers necessary to operate our business:
We do not sell, rent, or trade your personal information to third parties for marketing or any other purpose.
We may disclose your information if required by law, court order, or to protect our legal rights, the safety of others, or to prevent fraud.
We use cookies and similar technologies on our Site. For full details, see our Cookie Policy.
You can control cookies through your browser settings. Disabling cookies may affect some features of the Site (such as staying logged in to your account).
We retain your personal information for as long as necessary to provide our services and meet legal obligations:
When information is no longer needed, we either delete it or anonymize it.
Depending on where you live, you may have the following rights regarding your personal information:
To exercise any of these rights, email [email protected]. We will respond within 30 days.
If you are in the EEA or UK and believe we have not complied with applicable data protection laws, you have the right to lodge a complaint with your local data protection authority.
If you are a California resident, you have additional rights:
To exercise these rights, email [email protected] with "California Privacy Request" in the subject line.
We take reasonable technical and organizational measures to protect your information:
No internet transmission is 100% secure. While we work to protect your information, we cannot guarantee absolute security. If a data breach occurs that affects your information, we will notify you promptly as required by law.
We are based in the United States. If you are outside the US, your information will be transferred to and processed in the US, where data protection laws may differ from those in your country.
Our third-party service providers (Stripe, Brevo, Cloudflare) operate globally and may process your data in multiple jurisdictions. They each have safeguards in place for international data transfers, including Standard Contractual Clauses where required by EU law.
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at [email protected] and we will delete it promptly.
Some browsers offer a "Do Not Track" (DNT) feature. There is no industry standard for honoring DNT signals, so we do not currently respond to them. We will update this section if a standard is adopted.
Our Site may contain links to third-party websites (such as our GitHub repository or social media). We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing them with any information.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects when changes were made. For material changes, we will make reasonable efforts to notify you (for example, by posting a notice on the Site or sending an email).
Continued use of the Site after changes constitutes acceptance of the updated policy.
Questions about this Privacy Policy or your personal information?